Loading

0%

How to File a Car Insurance Claim

car insurance claim

Find out everything you need to know about car insurance claim, including how to file one!

Being involved in an accident, whether minor or major, can be a stressful experience. On top of the emotional toll, you might also be facing car repairs or even injuries. This is when your car insurance come in handy, but do you know how to file a claim?

That’s what you’re about to find out! Understand how this process works, so you know how to be prepared. Also, if you want to check out more financial tips on our website, you can click on this link!


What Is a Car Insurance Claim?

It is a formal request to your insurance company for financial reimbursement after a vehicle related incident. This can cover a wide range of situations, according to the type of coverage you have. Here are some common coverage types:

  1. Collision Coverage: this type of coverage pays for repairs to your vehicle if it collides with another car, object, or even flips over. Let’s say you accidentally nudge a shopping cart in a parking lot, leaving a dent and scratches. Collision coverage would step in to cover the repair costs.

  2. Comprehensive Coverage: while collision coverage deals with collisions, comprehensive coverage tackles a wider range of threats to your car. This includes events like theft, vandalism, fire, weather damage (hail, storms), animal collisions, and even falling objects. Imagine a rogue branch falls on your car during a storm – comprehensive coverage would come to the rescue.

  3. Liability Coverage: protects you from financial responsibility if you cause an accident that injures someone else or damages their property. It covers medical expenses, lost wages, and repair costs for the other party. Liability coverage is typically divided into two parts:

    • Bodily Injury Liability (BI): pays for medical bills and other injury-related expenses of people injured in an accident you cause.
    • Property Damage Liability (PD): covers the cost of repairing or replacing property damaged in an accident you cause, such as another car or a mailbox.

CHECK OUT 6 TYPES OF CAR INSURANCE COVERAGE

When Should You File a Claim?

Not all car-related incidents require a claim. Here are some factors to consider:

  • Cost of Repairs: if the repair cost exceeds your deductible (the amount you pay out-of-pocket before insurance kicks in), then filing a claim is likely worthwhile;
  • Contractual Obligations: review your policy to see if there are situations where you’re required to file a claim, even for minor damage;
  • Impact on Future Premiums: filing frequent claims can raise your premiums in the future. Weigh the cost of repairs against the potential premium increase;
  • Hit-and-Run or Uninsured Driver: file a claim even if the other driver is at fault but cannot be identified, or doesn’t have insurance.

Do I Need a Police Report to File a Car Insurance Claim?

While not always mandatory, having a police report can significantly strengthen your claim. It provides a documented record of the accident details, including date, time, location, parties involved, and witness statements (if applicable). Here are some situations where it is highly recommended:

  • Accidents with Injuries: this is crucial documentation for both insurance and potential personal injury claims;
  • Accidents with Significant Damage: a police report helps establish the severity of the incident;
  • Hit-and-Run Accidents: the report helps prove your involvement and the circumstances surrounding the incident.

How to File a Car Insurance Claim

  1. Stay Calm and Assess the Situation: ensure everyone involved is safe, and call emergency services if necessary;
  2. Gather Information: take pictures of the damage to your car, the scene of the accident (if applicable), and any injuries sustained. Exchange contact information with all parties involved, including witnesses;
  3. Contact Your Insurance Company: report the accident to your insurance provider as soon as possible, ideally within 24-48 hours. Some policies might have specific timeframes for reporting claims;
  4. File a Claim: your insurance company will guide you through the claim process, which can be done online, over the phone, or by mail. Be prepared to provide details about the accident, including the date, time, location, and a description of what happened;
  5. Gather Documentation: submit all relevant documentation, including pictures, police reports (if applicable), and repair estimates. Your insurance company might also require a copy of the vehicle registration and driver’s licenses for all parties involved;
  6. Cooperate with the Insurance Adjuster: an insurance adjuster will be assigned to investigate your claim. Be truthful and provide all requested information. They might schedule an inspection of your car to assess the damage;
  7. Review the Settlement Offer: once the investigation is complete, your insurance company will offer a settlement amount to cover the repairs or replace your car (depending on the severity of the damage). Don’t rush into accepting the first offer. You have the right to negotiate the settlement if needed. Carefully review the settlement amount to ensure it covers all your losses, including:
    • Car repairs;
    • Replacement car (if your car is totaled);
    • Medical bills (if applicable);
    • Lost wages (if applicable);
    • Pain and suffering (if applicable).
  8. Understand the Repercussions of Accepting: by accepting the settlement, you’re giving up your right to sue for further compensation related to the accident. So, be certain the settlement offer covers all potential damages, especially if you have ongoing medical treatment;
  9. Consider Consulting a Lawyer: if the settlement offer seems low, or your injuries are significant, consulting with an attorney specializing in car accident claims can be beneficial. An attorney can advise you on the value of your claim and negotiate with the insurance company for a better settlement;
  10. Negotiate the Settlement: it’s common to negotiate the settlement offer with your insurance company. Gather documentation to support your claim, such as repair estimates, medical bills, and proof of lost wages;
  11. Settling the Claim: once you reach an agreement with the insurance company, you’ll receive a settlement check. Before cashing the check, carefully review the settlement release form. This document outlines the terms of the agreement and confirms you’re waiving your right to further claims. Ensure everything is accurate before signing.

CHECK OUT MORE TIPS